A good sewer guy for clogs, a electrician, a plumber, Heat guy,  should be found top priority and company that does turn painting. and carpet cleaning. 

A Business Plan really needs to have a lot of projections in exactly the way the above Cashflow books addresses.Now, let's talk about where you should Invest.After you really educate yourself the right way, you will then begin to understand that you must have a clear vision of about 10 years into the future.In other words, if you only do calculations based on today, you cannot fully understand nor get a Vision of your Investment and how it will evolve over time, generally a 10 year period.For instance, how will the Mortgage Balanced move, what about increases in Rents and Expenses, especially taxes and heating costs, etc.Appreciation should also be a factor because you are starting out brand new and picking a place for investing.

A) The economy heated up substantially with a lot of economic growth, If that happened your rents should go up as well.

Patrick's day is pretty much dead, then it starts heating up in April...

Tenant texted me this morning that the central heat wasn't working.  

Where's your heating source?

While water/sewer is easy to deal with, anytime you are paying for heat you are looking for trouble.

This was done more for heating efficiency purposes but it certainly helps keep any moisture from finding its way inside, although there wasn't much left after we did steps 1, 2 and 3. 

Once I have heat I can figure out just how bad the plumbing is.

You "got away" with it (so far) because of your income's ability to ride out the storm, but I do sense that you believe you will still be able to ride out any future storm too, even after buying (at a TOP price, in a heated market) your next "big house, with the wrap around porch"!