The plan specifies "Participants and beneficiaries can obtain, from the plan administrator, without charge, a copy of the plan's procedures governing Qualified Domestic Relations Orders."

What do your state law and court procedures say?

If anybody doesn't pay for any utility they get due warning, eventually the service is cut off and the utility company or municipality go's after the debt owed, using regular legal procedures- in the same way any other company or service provider would go about collecting.

What's the procedure for securing these loans and finding properties?

They get incredible benefits they would never get if they managed on their own, like free evictions, up to a month of lost rent, $2,500 towards accidental pet damage (after applying the deposit), some of the best application screening money can by, solid procedures for handling problems, a solid/proven lease agreement that is current, legal, and enforceable, and about 109 other benefits.

It goes into detail about some of the procedural stuff that no other book I found went over (specifically operating agreements, PPM, How to approach brokers etc). 

So, I strongly recommend that you follow the normal procedure to start evicting your tenant as soon as allowed if you do not received rent as agreed.  

Also, be sure you know the proper move-out procedures for the security deposit.  

We were fortunate that it is standard operating procedure in our marketGino

So, if you are not happy with the unit or the repair procedures you agreed to in the lease, maybe we ought to just terminate the lease.