Make it clear to your tenants, at the beginning of the Lease Term and in the body of the Lease Agreement, that if they don't pay the rent by the 5th of the month, you WILL a) charge a $100 LATE FEE and b) file on them. 

I recently met someone, who has become an amazing friend and is a great human.  

I TRULY do not understand you humans!!

Any body have rental property in Little Rock, AR.

That's the human factor of realizing he was overall a responsible tenant and did the best he could at that time. 

There are too many ways to save money without losing your compassion for your fellow human.

This should include references from a vet, up to date shots and a pet interview to determine whether or not the pet is human or animal aggressive.

Any carpet that has had a dog lying on it for 4 years is going to have body oil imbedded in the carpet, as well as odors that have permeated the padding.

We, as humans, tend to value things less when they cost us nothing.

To bring in other industries experts you might mention in the body of your question, mention multi-family and other industries because transforming your hotel business might be similar to transforming MF operation to MF aquisition, value add, development??