Be responsive, communicative, deliver on what you say you are going to deliver (e.g. photos are true representation of your properties, amenities reflect what you actually have).  

Your response also got me thinking about how this classification might impact the appraisal if this is not a mistake.Rick 

hank you for the thoughtful question—it’s a crucial one to address.

I’m curious about what my rights and responsibilities are in this situation.

Vague answers mean you don't know the answer, so your response will lose you the business you were trying to get.3.

The responses have been really helpful here.

You cram all your responses in to one post and save time/effort @user2That way you can thank @user3 for his commentTell @user4 their comment was uselessAsk @user5 to elaborate on what they meanAnd so on to @user6 and @user7.  

Addressing their concerns and being transparent with them is crucial.

Obviously, a good team will be crucial for you since you'll be investing out of state.

COMBINED FROM BOTH DUPLEX SO ITS ALL ABOUT PERSPECTIVE YES THIS YEAR WAS HARD AND HEART BREAKING BUT ITS ALL ABOUT THE RESPONSE AFTER GETTING KNOCKED DOWN !