I would use the legal hotline thats available to you as member and get the proper legal advice.

If done properly, short-term rentals can offset directly against ordinary (W2, active) income without the real estate professional status.Losses generated by increasing depreciation with a cost segregation study, can be used to offset active business income without qualifying as a real estate professional.

If we end up in court will the judge see that this is in fact a "Just Cause" eviction based upon our correspondence and evidence and that I simply made a procedural error in not submitting the proper notice?

Be sure to screen properly and use this as a lesson to improve your systems.

Check out proper, foremost, or cbiz.

@Curt Treece that only leads to over-leveraging and the income not properly supporting the debt load

A proper modern Crawlspace has >= 24” clearance thus all sewer lines are easily accessible. 

The PMC has found quality vendors, negotiated reduces rates for their clients' properties, verified the vendor is properly insured, received and diagnosed the complaint, hired the vendor, coordinated with the tenant, received the invoice, paid it and tracked it for 1099 reporting and does that each year as well.  

If you go with a proper TK operator, your passive income should be greater than zero starting from the first year.

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.7.