Whether or not they have an interest in holding your hand to the extent that you desire at this stage on investing is between you two.  

William, the old days of doing rent rolls reports can still be done if you wish in QuickBooks, however, QuickBooks now shows you in the Customer Center exactly what tenants are late, how many days past due, and the further past due they are the redder the dot next to their name becomes.

Some feedback please.I am in the initial stages of refinancing my existing primary home mortgage and loc.Lender verbally asked for gross income, current debt , home value info, etc.

There are times where you will need to be extra cheap to get through a stage or time but this should be a phase not a way of life!

The person your talking to is either a software program, or working in a call/email center in some country that pays them very little for their time like a sweat shop.

We have done all this with minimal investment from our personal funds and while my partner and I both are working a 40+ hour full time job at a call center. 

We are but in the initial stages of planning and budgeting, so not too far along. 

By this time they're likely to be over the mourning stage and have had time to "let the dust settle"

@Peter Dascoulias II Of my 3 units, 2 are at the stage you're at with your 5: very few calls, I usually just collect rent.  

As you get north of the center of Macon the area becomes quite nice in and around the Riverside area.