Safety first at this point. 

As far as repairs, I would delay if not necessary for safety or normal operation of the property.I would advise against calling the police or a locksmith.

That is not to say that your tenants will not owe the money or pay it once they are able to get back to work, but for now our policy towards evictions will be on hold.

For the safety of my team and our leasing agents we have pivoted our processes and are no longer offering in person showings as a pre-requisite for application.

I have had over $12,000 in losses from cancellations where airbnb broke short-term rental contract terms and conditions (strict policy 1 week before check-in, 50% before).

Copies of all insurance policies.12.

If the issues are not life/safety type problems, you can tell them to bug off, and normally don't have even return their deposit or rent. 

In those instances, did they dismiss cancellation policies or keep them intact and let the hosts determine the policy?

Another thought, post on FB Marketplace and see if you can find a sublet or on Craigslist, but make sure you do your due diligence and screen properly - safety first!

utm_source=yahoo.com&utm_medium=referralAs has been discussed at length on the forums, AirBNB changed its policies for refunding guest cancellations regardless of the property owners own policies. “...In the letter sent to the legislature, they have asked to pass a combination of tax relief and loan measures that would specifically benefit its network of hosts.