I've been working in software consulting services for over 15 years and it's kind of disheartening that I haven't been able to figure it out, but I've got other things to worry about (like how to get a few more properties so i don't have to worry about buggie tech crap anymore :) ).

You have to always be seeking for how "yes" is achieved.

When you have employees promoting the platform like it is the best platform ever and free accounting services, it was going to go down sooner or later.Pretty sure their other services are going to go down shortly.Baselane is offering assistance I believe, but they are just like Azibo.

I do believe if the potential investors asks for an opinion, if you provide your opinion it should be an honest opinion and not necessarily what will achieve the commission.

I'd like to achieve this within 10 years. 

[Oh, and for those who just like owning their primary free and clear because they're scared to invest their excess income to actually increase their eventual wealth, just give your Lender extra "Principal-only" payments as often as deemed appropriate to the "velocity" you're trying to achieve.  

Sales Tax Breaks: Construction materials and services may be subject to lower tribal sales taxes—or exempt altogether.4.

Get a maintenance contract on your hard systems that feature 2x a year service.

Customer service from a support perspective matters of course, but no hang up or delays on investing would take place.

The general rule of thumb when using debt is to ensure that whatever asset you buy with the debt should make more than the debt service.