@Kevin Sobilo shares some great info.From what you wrote, appears you've little understanding of exactly what your PMC is doing to market your property and their showing & application processes.This approach may be fine if the property rents quickly and everything else goes well, but as you're finding out, it's not working when your property is just sitting.Suggest you have an indepth conversation with your PMC to understand their process and if you agree with it. 

Just run the numbers, and see what your cash flow will look like after the conversion and other expenses. 

I’ve been in contact with one of the owners Amy Keith and have had several great conversations about her company.

Update: I have reviewed Justin's messages, deactivated his account moving forward, and highly encourage an users to send me similar conversations they have seen that would feel fraudulent.  

If I were you, I would be firm with needing rent more timely, I would still contact the male because she can't kick him off the lease, and I would have a conversation with her along the lines of "this is clearly not what either of us signed up for, is clearly not working, and what can we do to get you to a lower cost living situation as soon as possible?" 

This is known as a Roth Conversion, which does trigger tax as you are moving from pre-tax, to post tax Roth.  

They don’t answer my text or phone and requesting a time for a conversation goes unheeding.

TL;DR* Aggressively pushing 'maintenance' and for the most part for things not requiring any maintenance* In-house maintenance rates are eye-watering, way higher than what you'd see in even most expensive markets* Maintenance does not require owner's approval - RL reserves decision what to do when, cheaper plans have higher limits and all are at RL's discretion * Refuses to manage in many parts of townLonger versionSigned up for their service after a few conversations over the phone - owner stressed investor-friendly approach.

I feel there is a need in personal real estate for conversation without constantly being sold on something.

Looking forward to our conversation.