There is no shortage of tenants, so why open up my newly rehabbed property to an element of unknown?

Under the tabs across the top its a checkbox under CALLS, as Ask unknown callers....Hope that helps -- anyone reading this far down in this thread -- LOL

If I click the pdf link outside slide show, below is error message I am getting from PowerPoint.The server application, source file, or item can't be found, or returned an unknown error.

This is the actual wording in the PM contract;OWNER agrees to indemnify, defend and hold AGENT harmless from any and all claims, investigation, lawsuits, actions, causes of actions, demands, rights, damages, costs, loss, expense and compensation whatsoever, presently existing or which may hereinafter accrue on account of or in any way grow out of any and all known and unknown, foreseen and unforeseen injury or damage, loss cost and expense, and the consequences thereof, resulting or to result from the condition of the PREMISES, conduct or inaction which arose or might arise on PREMISES, repairs and maintenance conducted on the PREMISES, and the management and leasing, whether occurring during the term of this AGREEMENT or after its termination.

This morning (10 days before they are slated to move out) they have decided to stay in the apartment for some unknown reason (They texted me last night, and I am delaying the convo until I have some ideas how to handle first).

You have to learn how to discern fear of the unknown from lack of information.

FB marketplace is always banning folks for reasons unknown.

I have a unknown relative who dies in a car crash there and left me alot of money,, just can't scrape up enough to get it released, can you help with that?

It's impossible to make valid suggestions if the goal is unknown.

I've always strongly prohibited subleasing, as you have no recourse to these unknown transients.