Absolutely no communication. 

They're very autonomous and don't communicate too much which doesn't demand much of your time. 

Communicate with your tenant on tasks you are uncertain about and confirm if there are comfortable living with fixes you completed or if they would like a professional.

The lenders were very good and communicating at first, but as we got close to closing, we could not reach a single person in the company during business hours.

A good manager will handle tenant communication, security deposit transfers, and ensure a smooth transition for you.Changing managers doesn’t have to be difficult—following the agreement and partnering with a competent new PM will help you get things back on track.

Clear communication is key here. 

It took more time and back and forth communication than was needed, and compared poorly with other refinancings we have gone through.

I find that it's almost a one stop shop in that I can use it for my business checking and savings accounts, bookkeeping, for rent collection, I can issue virtual credit card, I can create all the financial reports I need to run my real estate business and prepare for tax filing and through their partners I can vet my tenants, develop state-specific leases and more.

Most assignors in my area of Texas have virtually no concept of the real costs associated with an investment, including acquisition, hold, remodel and sale costs.

Be a pro, be honest, be fair, be consistent, communicate, and you'll do well from an investor's perspective.