That was an unusual set of circumstances that was created in response to covid, so it would likely take extenuating circumstances for that to happen again. 

This is not unusual in the retail real estate agent world. 

Have an unusual background.  

In rare instances we will let someone pay through Square or Stripe, with them paying the cc fee, but only in unusual cases, such as one time with a tenant who was traveling and didn't have a bank account to use with our online platform.

That would be unusual for the docs to say that however. 

You can do whatever you want in terms of bending for the tenants and trying to provide "great service,' but the truth is you receive no credit for it and will be the evil landlord at the first repair that takes too long, late fee owed, alternation denied, etc.  

You have to go with what works for you but please be sure your software or research tools are not erroneously bending into what you wanted to result to be. 

In all my years of Property Management in one of the most tenant friendly Cities in the World, I bet there will be a lot of interested people, regardless if they are actually planning on buying in a tenant friendly City.My management style would be considered highly unusual as I approach these issues so that it becomes a win-win situation and take into account the human element of the tenant.There is potential for me to add more to that Podcast to include how the Portfolio did over the 28 years growth period (1998 to 2025) with real numbers.There will be things like making the Portfolio safer as I age by paying off the Mortgages and increasing cash flow, etc.I'm also a Cloud Software developer (Salesforce specifically) and will be employing a lot of A.I. in 2025.The RE Portfolio is cash flowing very well and I can afford to integrate experimental A.I. to test it out.Things like A.I.

In tight inventory markets like Boston, I encourage clients to clearly define their purchasing criteria, start looking, and then be patient.Some of the best deals I have seen or experienced personally happened during unusual circumstances.

Though I have not started any deals yet, I have confidence I have never had before to do real estate transactions because I know if I get in a situation that I need help I have people that I can ask directly and work with directly to help me through unusual situations.