It's a big decision to self-manage.

If the property manager uses a payment app integrated with the property management software to collect rent for the landlord, this is not gross income for the property manager.

Quote from @Marlena Hawkins: Does anyone know what insurance (liability, E&O etc.) is required for Property Management companies in DC and Maryland? 

So same thing as an agent pick a technique and stick to it.Myself personally when I started as an agent I did not do follow up like I should have but what i did do was become a CLOSESR  If i got in front of them my success rate was very high so thats where I put my energy and my moto was next..If I could not close them first meeting I moved on the next. 

I self manage my properties and I screen tenants very hard to minimize these potencial situations.

My biggest challenge right now is finding a property management company that offers rent-by-the-room leasing services.

I didn't hire my first assistant until I had 150 doors under management.

Quote from @Dawn Harris: We have a STR managed by a property management company.

Just google all the property management companies in your area.

Property management is a "nickle" and "dime" business.