Str with property management near Orlando

[Dawn Harris]

We have a STR managed by a property management company. They have been managing fine, although not too busy, I guess because of the market.

My question is when we see the monthly statement on the management company’s portal, we don’t see the actual booking (from Airbnb or vrbo). We only get a statement from the management company about the rate. Our concern is how can we be sure of the rate that is seen on the statement is the rate it was rented out too, when we don’t get to see the actual booking?

Is this how it works, wanted to know from people who have their star’s managed my property management company?

TIA

[Andrew Steffens]

I agree with @Collin Hays its a trust issue.  You can always ask to see the reservations.