What is your preferred method of contact and when is a good time? 

Here are a few active examples and sales we think demonstrate investment value: North Coast: 3 Bedrooms / 4 Bathrooms / 4032SF on 1.6 Acres with custom architecture.

They’re requesting what feels like an unreasonable amount of information, and the demands keep escalating.So far, they’ve asked for:A video tour of my home officeCredit checks on me and my partnerCopies of the deeds for every property we ownA copy of my partner’s home lease and utility billsBusiness phone billsA signed letter from the bank verifying our accountsBank statementsHonestly, it feels more like qualifying for a loan than trying to become a customer.

This place has terrible customer service.

(We're from California as well) Everything has been extremely smooth so far and their staff has been excellent with their customer service. 

.: @Jay Hinrichs  Why do you prefer PR over PS?

Also, would you be willing to message me a link to one of your Booking.com listings so I can see the format, etc from a customer point of view?

I'm currently working with a lender that has a $50k minimum, and his rates and customer service have been great so far.

I am looking to connect with the investors there as the promotors are continuing to take Asset Management fees to the tune of $450K a year (on top of PM fees) even when their payout to the investors is around $20K a quarter (not meeting preferred) and the overall fund is negative about $450K.

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.