A lot of it can only be learned along the way (much of which we learned on the buying side) and is nuanced based on the seller a bit, but having a screening process in place is key.

We are in the process of screening new tenants for our rental property.

You say they pass but what exactly are your screening standards.Inform the first applicant that you have rejected their application and move on.

It's also a good idea to have something that will differentiate you like a big screen TV or home gym.  

My thought is that those that are trying to take advantage of it will not submit any doctor form and actually not continue with the lease process.Of course, there is the rest of the entire screening process too.Thanks.

I am returning the deposit despite a few torn screens.  

Make sure to do some screening over the phone when they call.

Best to read up on the Massachusetts tenant landlord laws as there are many sources out there and create a good screening process. 

For example, I prefer Newark and Irvington because cash flow is there with the properties if you buy right, but there are of course the issues of bad tenants, but if you screen properly, that is not an issue.

I'm not good at telephone pre-screening...I admit it...So, from what I've read, it's important to emphasize your requirements, whatever they may be....for example, income 3xrent, no evictions, no felonies, no pets, 2 most recent pay stubs...again, these are just examples.I'm going to have a vacancy and I think it's time to admit my short comings, even though I've been doing this for years...since '94.I feel it's easily the weakest part of my landlord skills.Any advice is greatly appreciated.Thank you,Arnie