What is being offered in respect to those items?  

Here are some simple tips to help you communicate better with your guests:Respond Promptly: Try to reply to messages and inquiries quickly, ideally within an hour, to show you’re attentive.Provide Clear Info: Make sure your listing is detailed with information about your home, rules, and check-in process to set clear expectations.Personal Touch: Use the guest’s name and reference their questions to make them feel welcomed and valued.House Manual: Create a simple guide with Wi-Fi details, local tips, and house rules to answer common questions.Check-In and Check-Out: Send reminders with instructions a day or two before their stay and before check-out to keep things smooth.Respect Privacy: Let guests know you’re available if they need anything but respect their privacy preferences.Handle Issues Well: Address any concerns promptly and professionally to ensure a positive experience.Follow Up: Check in after their arrival to make sure everything is okay and thank them after their stay, asking for feedback.If you have any questions about managing your Airbnb, feel free to reach out for tips or advice!

Get their opinion on the property (while respecting their time.)Best of luck!

Blue, Green, Yellow, Orange, and Red are A, B, C, D, and F, respectively.

Keep crushing it bro, all the best As an agent I’m going to respectfully disagree that this is about whether the OP used an agent as opposed to a consultant like yourself.

They are very mean to guests and not respectful to any STR owner.

PeerStreet and Fund That Flip are both in the top (#1 and #3 respectively) for investor satisfaction.

I will respectfully have some disagreement on getting the sophisticated check writers.

Hey @John Clark,  With all due respect, that's not how it works.

I haven't mentioned collections or lawyers to her yet because I want to keep the communication open and amicable and make sure she continues to respect the house, but I don't know what to do.