She was reluctant at first, which pissed me off, but after I insisted she told me what a good idea it was.

Lady does not want to move and insists that I tear down the kitchen and the AC closet.

I'm just suggesting that you propose the contract change and insist that they perform on it. 

And insist that they pay for the damage to the skylight.Are you at market rent?  

We insisted they come and walk the property with us as it was not to our standards.  

CA rental laws insists written notice before any inspection.

During all of these repair attempts she insisted on being present because she told me "her dog can be vicious". 

@Michael HassellI send out invoices from my quickbooks account and my tenants pay by ACH transfers.I get alerts by email every time the payments hit my checking account.Seamless.One tenant is old school and paranoid and insists on mailing checks per lease.That's fine.She mails her checks to my POBOX.

*Leave $35-45 bottle jacks in place on top of new footers for adjustment in the event of settling (if someone insists on putting PT wooden posts in the dirt ---- DON'T!).

If a proctologist report would be of any value to me I would insist on it.