Good heads up!

thanks Michael -I think you hit the nail right on the head . 

On eventbrite you can see they hold numerous "free" one-day masterclass events across many states (mostly in FL and CA): https://www.eventbrite.com/o/multifamily-mindset-33157729673And I came across a review from an online blog that goes into more detail about MFM: https://ippei.com/multifamily-mindset/Since I think I would be way over my head with multifamily I would not attend their 3-day event at this time.

Going beyond standard practices to navigate personal challenges builds lasting relationships and trust, proving that true service means tackling even the most complex situations head-on.

She says she notices it in bed and has to put the bed a certain way (like with head on higher part).This doesn't seem to be enough of a problem where any part is unlivable or that requires immediate attention, but the main jist of this post is, where would I start or what type of business or contractor could I start with to find out about this?

There isn't a need for a listing agreement if there is an actual buyer.I would avoid any knuckle head trying to sell you on signing a listing agreement when they have a "buyer".

For you to be in the game 2 years Im impressed and see you are headed to much bigger things.

It's overwhelming when you try to put all the pieces together at once in your head and then you get paralysis analysis, anxiety etc.

I would also suggest giving her a heads-up that there will be an increase at the time of her lease renewal.This will give her ample time to consider her options and make any necessary arrangements.

I think @Jay Hurst nailed it on the head.