I'm sure the bank is constrained by privacy protection regulations, other compliance issues, and customer service reps who know and can only work in a certain "box" that does not include the situations investors like you and I face.One situation was a flip for me.

I would view it as a violation of trust and my privacy.

My concern would be the fact that they are government employees and I wouldn't be surprised if there is some sort of privacy act issue at hand there.

i'm selling this hosue here in cleveland. the guy that sold me the house, called me a few times asking me how is it going. i told him i don't and really can not tell him its a privacy issue. i told him that i got no offers so far but had a few people walking through the property. this one has no doors so i just tell people go on in and see the inside. 

Still, the assignment would get recorded so you'll have the same issue with privacy, but perhaps a bit of insulation over the origination.Good luck, Julian.

interesting, why or rather how is protecting your privacy illegal?

They always cite privacy laws now. 

Information security is a critical component for institutions to preserve in order to protect customer information, as well as maintain compliance with laws and regulations regarding customer privacy.

Our privacy laws prevent the use of the fancy software you Americans can take advantage of.

I am thinking I should go over to inspect the paint job and hear the tenants out in regard to their complaint, listening specifically for evidence that would back up their claims of violation of privacy.