You may be penny-pinching too much and they don't like it, so they are giving you a level of service corresponding to what you want to pay.Or, they are incompetent and you need a new PMC.

Don't get super aggressive where you run dry of cash or put yourself in a pinch.

@Liliana Bennett most HOA boards are composed of the actual homeowners.Just like there are many DIY owners here on BP, trying to pinch every penny, there are HOA Boards trying to do the same.Guessing your HOA Board members have specifically taken many possible tasks away from the PMC in an effort to save money.

The interface is OK, but the map view / GPS is hard to pinch and turn or zoom out of. 3.

Dont risk that relationship penny pinching.

You don't want to put yourself in a situation where you are pinched to make things work personally or for an investment.

I believe it is a good practice because in a pinch tenants will pay whichever bill screams the loudest.

@Henry Hsieh typical penny-wise, dollar-foolish approach.Investors make more money finding deals than they do pinching pennies doing DIY management.Or, is your time not worth much?

Not to mention the fact that you can get financing with 0% interest with a credit card if you were in a pinch.  

I am an Akron realtor/investor that self manages but have out of town investors and want to be sure not to recommend this person to them.If you are ever in a pinch or need someone to pop by one of your properties let me know and I can try to help out.