What do HOA property managers do?

[Liliana Bennett]

Hi,

Not related to investing, but my own home. I moved into a condo with an HOA and they have a property manager. What is the role of the property manager? Right now it seems the board members are doing most the work. All the emails to the property manager  gets forwarded to the board. All repair projects have board members booking and following up with vendors. The property manager doesn't come on site because they say its a liability. They seem to just forward emails and pay vendors and collect the assessment fees. Are we getting ripped off? What are good interview questions to ask a property manager? I have a feeling we'll be needing a new one.