Let me just lead with EXCELLENT customer service.

That said, even with conservative rental income estimates, my living expenses would eventually drop to several hundred dollars less than what I’m currently paying in rent once the house hack starts generating income.I do have cash reserves to weather some rough patches, but the idea of pushing my budget this hard makes me uneasy.

Since MTR is similar to both in different ways, you'll need a custom tech stack to cover all your needs. 

Yes we avoid custom work to help keep cost down. 

Basically does it all and the customer service and response time on the in app or online chat is insanely fast. 

The out of the box strategies and set ups sold will never replace customized AP/Tax strategies based on individualized circumstances. 

Vendors who partner with Costco pay for market exposure and referrals, which often adds to the final cost passed on to the customer.

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Again, I’m not sure if these guys do this to everyone or if their customer service ability as partners is just terrible.

Once you learn how to generate leads, marketing, negotiating, etc you can go be a solo agent.