Josh Caldwell thank you for the support. I

thanks everyone for all the support .  I

Amazing resource, great community and support! I

Overall not terrible but a little bit more information would be helpful and then I can make sure I know what's going on if I had to explain the issue with payments to the tenant.TL;DR - Set up bank account first before accepting first payment, support is pretty fast and eventually solved my problem of having payment in limbo.

@Mike Dymski Option 1: You pay ex $1k - ex pays you $1k in rent = $0 netOption 2: You pay ex $1k - unrelated resident pays you $1k rent = $0 netThe resident is irrelevant.I disagreeOption 1: You pay ex $1K - ex pays you 1K in rent = $0 net minus income taxes on 1K (Child Support is not a deductible item)Option 2: You pay ex $1K - unrelated tenant pays you $1K in rent = $0 net minus income taxes on 1K (Same with Child Support as irrelevant)Option 3: you pay ex $0.

I appreciate your support! I

I then transferred to a more traditional one and got the support I needed.  

I find their UI to be non-intuitive / challenging unfortunately, but support is good and it has the capability to do what I need.

If you can't find it, call that bank and ask their tech support. I

You're not going to them begging for their support. I