For replacement canoes that got damaged by straight line winds.

Tenant shall be responsible for any property damage caused by failing to maintain utilities or report utility problems in a timely manner.Tenant Utilities: ______________________________________________________________Pass-through Utilities: _________________________________________________________Utilities included with rent: ____________________________________________________Propane: If applicable, Tenant shall return the propane tank level to at least _______% upon termination.

Quote from @Kar Sun: It appears the law requires you to allow them to attend, inspect together, and mutually agree to a list of damages: https://codes.findlaw.com/tn/title-66-property/tn-code-sect-...Print that off and follow it.Make it clear to her that she is not permitted to bring guests.

This is because they didn’t budget properly and rent wasn’t high enough to cover actual expenses (repairs and maintenance, cap ex, vacancy and loss, tenant damage and turnovers, etc don’t expect to have any money left over after all of these expenses are accounted for if the rent is less than $1,500/month). 

You prevented me from further damage!

Another reason to send it by mail is in many cases you will be deducting damages from deposit.  

I can pursue a legal action against the tenant or Baselane, but this will cost me additional $2-3K in legal fees besides dealing with a loss of at least $5K of rent and damages caused.

A minimum temperature of 55 oF must be maintained inside your Rental Unit at all times; damage to the Premises resulting from you not doing so is your sole responsibility.19.

If you have zero vacancies, zero tenant damage, make sure utilities (especially heat) stay on every winter even if the tenant doesn’t pay.  

When there is a vacancy, a leaking sink, a drip from the roof, a fallen branch from a tree, storm damage, a rough tenant, a potato down the toilet...whatever expense comes up in the future, and they always come up, that is what the cash flow is for.