Lease Final Walkthrough

[Kar Sun]

My tenant's lease is coming to a close and I am relieved she will be moving soon.

She has been paying on time but has been extremely unpleasant and rude.

While the money does not smell my mental sanity is more important than money in this case.

She sent me a registered letter stating that she feels "unsafe because we have not done the fixes the way she wanted it".

She requests to have her witness for a walkthrough.

In my state a walkthrough is required but I am not about to grant it to her to bring any witnesses as that is not in my contract.

If she feels unsafe she does not have t be present.

I also do not treat a final walkthrough with a tenant as a final sign off.

This walkthrough does not include a detailed inspection of the plumbing and the appliances that will be done after she departs.

This is simply for the visible cosmetic issues and should take less than 1 hr.  

I will treat a witness as a trespasser.

I want to really emphasize that this lady is a major headache and may have mental issues.

It is possible she has been fired from her job as well. 

Also want to add that she had multiple violations such as having a dog with her while her contract states no pets and she was contacting repair facilities and acting as my agent or pretending to be a property owner and interfering with repair process. 

She has been sending complaints to the city and to the HOA board.

Of course these complaints do absolutely nothing because we are within our rights and following a contract.

She was complaining that we did not have the right to fix our own property since we are not licensed.

She thinks she owns the place and we are merely room service.

[Nathan Gesner]

Quote from @Kar Sun:

It appears the law requires you to allow them to attend, inspect together, and mutually agree to a list of damages: https://codes.findlaw.com/tn/title-66-property/tn-code-sect-...

Print that off and follow it.

Make it clear to her that she is not permitted to bring guests. If she wants to protect herself, tell her she can record the inspection with pictures, and you will give her a signed copy of the inspection sheet.

Honestly, if you anticipate the charges to be less than $500, I would refund the deposit and be done with her. If it's going to be more than that, make sure you have everything well documented because she will likely make your life hell over that money.