But, more commonly, they bring in the capital, maybe do a site visit before closing, and ultimately just forward an investor email to the main operator, then forward the response to the investor.  

Thanks for the response Patricia!

There are definitely some hiccups with it being a small company, but I do have to say that their response time on tickets is really fast.  

I'll assume the best of Jason's response as lumping Loanbidz in with large, impersonal lenders.

Clearly, they failed in their primary responsibility to you as their layer of due diligence was a mere gossamer like patina.

In the multi unit buildings I put on lease "Each tenant shares responsibility for removing snow and salting on both walkways and sidewalk infront of property" and I have them initial before we execute lease.

This is a bit more involved, but as you scale, it is something you should consider.In response to your second question, I would say "yes" to allowing pets.

@Russell Brazil said in his response, you can always find a reason not to make a move.  

So appreciate your thoughtful and detailed response. 

Property owners remain responsible for operations and maintenance, only because they retain full ownership.