Why is Zillow so bad?

[Tiamo Wright]

I have talked to tons of investors recently and everyone says the Zillows interface is the worst, but it is just a side comment and we keep going on to the next conversation. So I have never gotten to the root of what people dislike about it. I have my own hypothesis, but would love to know real data points, what don't you like as an investor about Zillows user experience and or interface?