But the location location location was a 10.

When evaluating a property management company, it's important to look beyond just the management fee and consider the full scope of services and costs involved.For example, at our company, we charge a 10% monthly management fee, a $250 lease renewal fee (unless it’s a takeover tenant, which requires additional effort to establish a strong relationship - because usually people are changing pm companies for a reason), and the first month’s rent as a leasing fee.

Otherwise its all about the classic location location location.

This past weekend, the guests tripped the circuit breaker and neither the guest, host, or co-host knew how to locate and reset the breaker.

The manager doesn't determine what they do and don't like, they 'manage' the HOA to comply with the law and guidance from the Board.

Learned about his children, learned about the 60 units of apartments he owns and how he manages to keep the expenses low.

Especially after capex, vacancy, management fees, etc etc. 

With that being said, if there are any agents or investors located in Western NY willing to let me learn from them, or simply learn more about them, I am willing to work something out and/or possibly work for free.  

I like Dundalk because of it's location (easy to get south and 20 minutes away from shopping areas.Any advice on this area?

Building a portfolio allows you to gain experience, develop systems, develop your own approach to managing properties etc.