The next day (7/12), I was sent a Registration Confirmed email that advised me to log into the Client Portal and complete my information at my earliest convenience (however, this info was needed before any other steps could be completed).

Everything else is copied verbatim):On Thu, Jan 3, 2019 at 1:41 PM Support Zzz Realty wrote:Hi Borislav, Your previous statement is available to you on your owner portal under the documents tab.

They log into their tenant portal and can make their payment using the software from a computer or their phone. 

I think certain rent payment portals are better (like Cozy), because they're automated. 

You can check the property on the FEMA flood maps https://msc.fema.gov/portal/search and determine the base flood elevation.

Apparently, there had been others before me that had this same issue and there was an amendment to the flood zone map that was not being used by the lender.In a flood zone: Any Flood Zone beginning with A or V is considered IN a flood zone and would require flood insurance.Out of a flood zone: Zones B/X500 & C/X are considered OUT of a flood zone and do not require flood insurancehttps://msc.fema.gov/portal/search

The last link states that there is a 8.56% rental vacancy rate in the OKC metro, based off 2016 data. https://www.eeda.com/sites/eeda/uploads/documents/...https://www.huduser.gov/portal/publications/pdf/Ok...https://www.deptofnumbers.com/rent/oklahoma/oklaho...I hope that helps.Andrew Terrell

The three components are an online portal that customers can use to rent, pay for storage etc., a industry specific cal center and "boots on the ground" (an individual who is local to the property who can perform the needed onsite tasks).

You can type in any city or even zipcode and it gives you all kinds of great info, household income, population, housing vacancy, housing stock age, mix of multifamily vs single family ect :https://factfinder.census.gov/faces/nav/jsf/pages/community_facts.xhtmlHUD produces occasional annual reports for most metros:https://www.huduser.gov/portal/ushmc/chma_archive.htmlThe Local County Website or city Municipal websites often have great research as well.Development is important in a growing metro because it shows you where people and business are moving.

The two biggest features I need from my software choice is detailed bookkeeping records/rent rolls and a tenant portal to allow free ACH rent payments.