I'll assume the best of Jason's response as lumping Loanbidz in with large, impersonal lenders.

I would of course like to achieve the highest ROI within responsible means, considering I can't necessarily do a rehab.

So when we did not receive any response to our emails for several days, this naturally triggers concerns and emotions.

I have been using them for several months and they are very responsive and easy to work with.

There are definitely some hiccups with it being a small company, but I do have to say that their response time on tickets is really fast.  

The agent either doesn't know or isn't allowed to say because of fiduciary responsibility.

So appreciate your thoughtful and detailed response. 

There is just less pressure and in general, the tenant class is better.Handyman & cleaners are needed in general so I recommend leaning in and making it happen.Thank you for your response.

I missed your response before I sent my follow up to the last user.

In the multi unit buildings I put on lease "Each tenant shares responsibility for removing snow and salting on both walkways and sidewalk infront of property" and I have them initial before we execute lease.