They might be willing to give different terms especially to a high net worth person that they can likely make money on cross selling.

The answer is its personal preference.

Having a person answer the phone costs the PM company substantially more than operating a support button with a delayed response.

I don't personally have experience with it but it's not a great area at all. 

Quote from @Quinzel Waiters:I would just keep looking and follow up with the person.

However, i've never really seen the logic in taking those paths when you can just take the safe and slow approach. 

Your experience as a real estate agent, coupled with your technical expertise, makes you a strong asset to the local investment community.Your “live and flip” strategy and focus on PML partnerships sound like a smart approach to building your portfolio.

Until then, I'll be trying to absorb everything I can to fine tune my approach and prepare for managing REI business post-acquisition.

I personally own investment properties in Columbus, Ohio. 

Other companies have come in person to do it.Every year, I get new 4-point inspections on ALL of my properties and send to my agent to re-shop my insurance rates.