@Alba Cheung,your property manager should have already handled this and you should not be involved.

Processes have been set up to provide a degree of protection to parties  involved in subject to transactions.  

The truth is, they will keep playing games and milk you for every penny they can, then they will leave the house a mess and cost more with cleaning, repairs, and vacancy.

They just moved out and the house needs some cleaning up.

The process protects both their system and users against fraud and aligns with banking regulations, especially given the financial data involved in property management.

I am VERY involved in all aspects of my business...and, although I trust, I also know how everything is done and verify most things.

I'd personally say pulling your water heater out and replacing with a wall mount on demand one, would be worth the cost to have in unit washer dryer if you are staying there or renting it, it would be worth it.its always worth doing the big stuff well and correct even if you are cleaning up after someone, the long term hold always prevails, its just a little frustrating front sometimes, but hang in there!

That said, you could go to the mayor and police chief and ask what steps were taken with the involved officers.

Leveraging equity does involve some risk, so it's important to have a sound strategy to avoid overextending yourself.

👏Regarding subcontractor contracts, it’s essential to have a well-thought-out document to ensure clarity and protect all parties involved.