When we collected rent a week later he again was apologetic about his behavior, he genuinely thought we were unreasonable at the time, and he'd had a rough night with the house at just over 90F, which was understandable.

Live and learn.And, their ex will be around, maybe move in, move back out, screaming fights, furniture being thrown in the hall - professionals are not immune to this behavior.

Once you have put this behind you, a few years latter your investment will be fine.Two Priorities:(1) Replace the tenant, with whatever method that works and is available to you(2) Replace the PM, or self manageOnce you have a plan for these, write it down and execute your steps.Now; for the bad behavior and how to recoup your damages - may not be that simple.

Another is because when a landlord accepts rent late, his behavior effectively changes the due date.  

You seem like a good guy, and sometimes us good guys can't fathom such behavior as tenants moving back in unannounced.

I didn't monitor any of my tenants until/if I got a complaint from another tenant or I just happened to observe or hear some behavior that I needed to give them a warning about.So, in my case, since I lived in the same building, if they were throwing a loud party, I'd usually see or hear it.  

I would be worried that this would be discriminatory behavior, but it is probably OK since it is focused on the income.  

Try to take note of who was who when they signed your list, so you can make notes about rude behavior, etc.I would not require them to turn in the application right then and there, but tell them that you will need it by (whenever you want to start processing applications).Then, when you are ready to start processing the applications you received, start crossing out names off the list that didn't return an application or were denied for any other reason, and make notes to that effect.Then, start doing your credit checks, etc., in order of the ones left on your list you are willing to consider.Then, when you have your short list, start calling them and asking for copies of pay stubs, etc.Then, see what you get, and start calling employers and previous landlords, and Googling them, etc.Then, make your offer to your top choice, on down, if they are no longer interested.Good luck!

Include the CCR in your lease and have the tenant sign that if fines are incured due to the tenant behavior, the tenant will be in breach of the lease.99% of the time the tenant is doing one of a few things: parking in a red zone, having loud parties, bringing to many guests to the pool, unsightly belongings visible, unsupervised pets, not leashed, defacate in the common area, unsupervised children (that make noise and break stuff), speeding in the deiveway, bringing food, glass, beer or marijuana (legal in CO but not CA) into the pool area, indecent or illegal activities in the common area.I've seen it all.

Hi all, I have an ex-tenant which I evicted due to their hostile behavior which threaten other tenants.