During his visit he fully inspected the AC unit, testing air flow, inspecting coolant levels (which were found to be normal - the tenant had complained that coolant was leaking, that turned out to be condensation) and establishing that the unit is blowing cold air at a normal rate.

not to mention the aforemention HVAC... plus the condenser are stolen quite often that's always a shocker.

Best of luck this is is the most condensed answer I can think of.

It should also include cleaning of the condenser (outside part).Whether you do this yourself (if qualified and hold an EPA card), hire a company for a one-time fee, or sign a maintenance contract are all options.At minimum, I would at least clean the condenser once a year, which you can do yourself.Some contracts include this and also include a Winter PM for your heating components.

It has taken me several hours to write this post and I have had to force myself to focus and condense my thoughts.  

not really since she has no idea what's wrong with the unit. it can be the blower, the fan, the capacitor, a leak in the condenser or a line set leak.what i'd do is get a very expensive/reputable company to give me a detail quote of what's wrong. even if you have to pay them for the visit, it would be worth it.THEN, i'd start calling around having that information in hand and not bothering the tenants by having 15 AC guys going there. that makes you look cheap in tenants' eyes.

You could also mount the condenser on the side of the building if you wanted.  

Line B-vent flue through roof 3. 3 ton air conditioner/condenser and coil with 14 seer. 4.

The key is to group visits and inspections into a condensed timeframe and to see as much as possible in such a consolidated agenda.

@Isaac ElI made a quick 30-45 second script, explaining The Who, what, where, when, why, and how.I find when you can condense all 5 of those points in a few sentences, people are more apt to respond to you.