Small gestures, builds a lot of trust, gets me a lot more reports of small maintenance issues.Maybe not feasible for bigger property managers, but for a mom & pop landlord like me managing a few dozen properties, I know all my tenants and properties pretty well and this makes a huge difference. 

This offer is extended as a gesture of goodwill, allowing you to exit gracefully prior to the eviction process commencing.

This can be costly for your property manager, and you may end up having to pay for their insurance policy, which can add unnecessary expenses to your budget.It strengthens your relationship with your property manager.Adding your property manager as an additional insured is a gesture of good faith that shows you are committed to protecting their interests.

See how quickly that "nice" gesture gets turned around?  

@Lisa Thiessen I honestly think that this is not too personal and is a really kind gesture on your end.

The insurance ended up covering most of the cost and I charged the rest and deductible to the tenant and I said that this is a gesture from me to keep a relationship with hopefully who become good tenants.

I will say that taking someone out for coffee or a meal is a nice gesture, but NOT going to win anyone over. 

As a gesture of goodwill, if *I* screwed up and missed a call or didn't get the small fridge out same day maybe I'd offer a token credit to a good tenant but I"d sure let them know that It's not like I can guarantee that nothing every breaks-- I tell unreasonable tenants I don't have a magic wand to fix everything instantly.

Sounds like you are already on the right track I would do the same thing and present it to the husband as a favor and gesture of good faith. 

This covers yesterday and a little more as a good faith gesture.