I've been calling over the past month but each time I've been told until it is assigned to someone there is nothing they can do.Here is a tip on WaMu, if you call the Loss Mitigation (866-926-8937) area and are prompted for a survey before talking to someone, hang up and call back.

Being a home owner vs a seasoned investor, I think it also prompt the contractor to price job at higher margin.

If you're looking for regional folks, definitely make sure to mention the cities in your forum (like you did after some prompting with "Nashville" above).

I wouldn't do that all the time, but had already gone through 5 LOI's that morning (1 of which closed) and then promptly dropped my folder in a mud-puddle losing my remaining copies.The 92% figure helps me with perspective, thank you.

I wish they had a course for "following instructions from a seller"   "How to answer the phone and return phone calls promptly"   "How to not be completely annoying".As a realtor I'm sure i'd benefit from a few of those classes.

This prompted me to read the return in detail - whereas in the past, I just filed it.  

Kudos on snagging a sweet deal promptly through your agent, and your collaboration with Abigail Criteser sounds promising.

They also have great handymen that are very prompt, easy to work with, and know what they're doing.  

Prompt responses from the buyer and multiple phone/email follow-ups to the lender help ensure I get to the closing table.

Return any additional deposit funds promptly or as stated, they can sue for 3 times that amount.Always send deposit refunds by certified mail.