a couple spontaneous, reflexive thoughts and prompts for you:what's the going rent for your inventory?

That will usually prompt them to order a drive by appraisal, assess the value of the property, calculate an anticipated recovery (Assuming there is equity) by going to default and then, sending the owner's loan straight to foreclosure.I agree with Lynette, go get a loan and pay off the two notes if the value is there. 

(After all, it sounds like they came out promptly and addressed it initially.) 

Any of these are huge red flags - a real Tk company will be more than happy to have you for a visit, take you to lunch, show you some properties, and they'll make sure communication about scheduling is prompt and clear. 

Note that what finally prompts her to pay her debts to her former landlord is being under the gun and needing to secure a place.

Make sure you schedule trip so if you get a bad vibe in person, you still have time to call / meet another company.One of the things I would check on is how large is the PM company so if the person taking care of my property goes on vacation or get sick (hopefully not), they can seamlessly back fill; Service calls have to done promptly, rent has to be collected, leasing tours have to be scheduled, emergencies have to be addressed.

If an appropriate rent increase prompts your current tenant to leave you will have the opportunity to replace them with a tenant at market rent.

The landlord will continue to keep the home in good working order and abide by the terms in the lease throughout the length of your tenancy.The tenant (You) is responsible for keeping the home in good condition by practicing good housekeeping habits, including to prevent leaks, mold growth, rodents, and pests, treating the property with care to avoid preventable damage or maintenance needs, reporting maintenance issues in a timely manner, paying rent when it is due, and abiding by the terms of the lease throughout the length of your tenancy.MaintenancePlease call or email us promptly with any maintenance requests.

Hi Andrea, Thanks for your prompt reply.

So, with that said your family is part right (get another agent), I say have a sit down and explain how vital it is for him to decimate information to you promptly.