His good customer service convinced us to go with Kiavi over two other vendors offering similar rates.

Thank you for your service. 

I told them I wanted nothing more to do with them.Then they sent me a cancellation contract, but their customer service accidentally sent me the wrong one—saying they were going to refund me.

While that kind of income is not a deterring factor, when I looked over the terms of service many big red flags came up.

Bonus depreciation recapture is based on the year that is placed into services.As of right now, the bonus depreciation for 2024 is 60%.It is not likely that they will change the bonus depreciation retroactively to 2024.If they change the bonus depreciation for properties purchased in 2025, it will have no impact on a property you placed into service in 2024.

Craig, I'd be happy to review your docs and deal for you and get you to a servicer.

(We're from California as well) Everything has been extremely smooth so far and their staff has been excellent with their customer service. 

We don't allow any "deal-making" in the forums, which includes advertising your services or properties, looking for partners, etc.

Keep looking, but be prepared for higher interest rates with maybe maximum of 65% loan amounts (hopefully more though).

If the guest feels slighted, there is no fact checking service provided by AirBnB to confirm their claims, so it is up to you to let future guests know the level of professionalism you provide.If you are able, I would recommend editing your response to the 1-star review.