As harsh as I may sound, you can not present that tone or attitude to tenants/Roommates.

They look kind of like rust or some sort of chemical.

Personally I don't find extermination as a wholesome approach there are more environment friendly or chemical free ways to handle uninvited insects such as diatomaceous earth or boraxAppreciate your inputs

Forget the 15k and treat it as money well spent for the gift they gave you--your life.I'm sorry for being harsh.

I personally don't use a lot of chemicals around my children & would hate for a tenant's family to be adversely affected by my pest control.

@Ray Harrell That's harsh if your doing better accounting work then your PM. 

There is also a stable blue collar work force with the refineries, chemical plants, and a port.

(I like Brandon a lot) And before I write some harsh criticism, I'd like to open with the fact that Brandon is showing and advising compassion, and I say Bravo in a big way for that.Sigh.

Resident shall only use a plunger to attempt to fix a slow or stopped drain, and shall not pour chemical or other drain cleaners into any stopped or slow drains.

That seems harsh.