Bloody oath I do mate.It's never their fault and always yours (Ours).They rarely take any responsibility and cry victim.It's crazy to think but it's like many intentionally look for drama and deep down inside don't want success but rather problems.Someone to dislike and blame and to feel wronged by.All other personal and "at home" issues can now be blamed on this one unfortunate scenario.This "drama" per se is like food for the hungry and they need such drama in life to "survive".My apologies if my above comments sound weird as they are more so from a philosophical standpoint and just some thoughts that I have considered after 5,000+ investor intro calls and as you have mentioned, others feeling wronged by me or my company on many occasions.What a $#@% way to live IMO but I don't judge and sleep in peace.Again, I have been "wronged" by many but consider it my own fault.I also don't call them out publicly or post bad reviews, etc... 

The second you are introducing metrics to change your marketing that have nothing to do with generating the leads you need, you introduce uncertainty to your systems. 

I have reviewed our Salesforce communication and the data from your portfolio, which only tells part of the story of your experience.

Don't be so quick to indebt your paid off townhome until your learn creative financing and review all your options.

You can also search BiggerPockets and Google for reviews from actual members.

Step 1 bunch of info to read and review to “teach” basics.

In terms of my goals, I concentrate/focus on three metrics (and cash flow isn't one of them because that can be manipulated). 

Avantstay maintains superhost status with thosands of homes and reviews.

Different areas have different metrics that decide how well they are doing.

. -- lots of factors to consider (including your personal strategy), but here are a few high level metrics to compare the most populous zip codes in HuntsvilleWelcome to drop me a message if you are interested in checking out the full report