Generally in my state, the tenants provide all pest control after acknowledging receipt of the property that is "bug/rat free" at the time of move-in. 

I use ron legrand contracts and on it it has a place where the seller can sign to acknowledge they have recived ernest money from me for $10 cash check or any amount.

I fully acknowledge we should not have signed this as a blank document, but is this now obligatory?

I knew I couldn't be the only one that just needs a bit more than a general acknowledgement.

So I don't deal with the public anymore but when I did I answered live when ever possible.. even if it was to just say hey I can't talk wanted to acknowledge you called and when can I call back.. folks like that

Do a walk-through of the property before the tenant moves in and ask them to sign off on photos acknowledging that all is in working order. 

Start by acknowledging that you have not been communicating in an effective way, that takes the pressure off her.  

I'm content to be able to see it, without outside acknowledgement.

If a borrower submits an application shortly before transfer, the new servicer must send an acknowledgment notice within 10 business days of the transfer date.

@GeorgeThank you for the acknowledgement.