They are able to phone when they have rent to pick up or have a problem, they have a translator on site when work needs to be done, and we mail them all of our correspondences and they comply.  

Unless all parties lives in the same town or county, and / or you have unified county or state police, and everything took place within those corresponding boundaries, any police dept. is going to point the finger to another city's police department to deal with it - because it's a pain in the butt.example - the branch that issued the starter check is in town A, your rental is in town B, you received the check at your home in town C, written to your LLC which is registered with a registered agent in town D.  

[a] For example, where the parties to a contract make an oral agreement that, when reduced to a writing, is mis-transcribed, the aggrieved party is entitled to reformation so that the writing corresponds to the oral agreement.[1]

You can play your hand perfectly and still lose.There is more to the story as well.We log all applications and outcomes after tenants move; we have done regressive analysis on ended leases to find out what application factors correspond with good tenants and bad tenants.

Use PO Boxes for any formal correspondence.  

Your points are well taken and correspond with what my gut is telling me. 

Although I don't blame you for being pissed, you need to keep the attitude out of your correspondence.

For example, if you signed a one‑year lease that runs from September 1, 2008 to August 31, 2009, your landlord cannot raise your rent in January 2009.The only exception to this is if the property tax has risen during the year, the rent may correspondingly increase.  

In general, forums and/or its corresponding questions can elicit a mix of reactions and emotions, both of which are neither good nor bad, it's just, I guess, LIFE! 

I can no longer discuss this with you all correspondence  will be thru my lawyer and your lawyer.