Rookie needs advice for tenant screening in C class neighborhood.

Rookie needs advice for tenant screening in C class neighborhood.

Columbus, OH · Member since 2017 · 19 posts · 9 votes

Hello BP,

This is a hit to my pride to post, but I need advice. I completed my first rehab to rent in July of last year. It is a quadplex and all units were rented until recently. I just had my first eviction and, needless to say, it was messy. I enlisted the help of a buddy who has several rentals all over town and has done very well with them over a period of about five years. However, it appears the screening was not done well enough. His properties are not in the same area as mine, which is in a C- neighborhood. The tenant just evicted also owed about six months of gas payments. For whatever reason, she put the electric in her name but not the gas. A second tenant is also now very late on rent and likely will get evicted as well. As such, I had to take things into my own hands and do some research with PM books and here on BP. The following is a list of screening rules that I’ve set. Please critique:

-Deposit Requirement: $1000.00. Purpose is twofold: additional protection against losses, and helps to ensure we have tenants that keep some money in the bank.

-Full tenant screen on mysmartmove.com. $40 application fee to cover screen and includes a resident score based on: credit, background check, credit report, eviction report and income insight.

-Income 3x monthly rent, no exceptions.

-Credit score over 600.

-Late medical bills, student loan payments ok as long as attempt is being made to pay. Late utility, credit, personal loan, auto loan etc. are no-go because the tenant is not able to pay or prioritizing living expenses.

-3 references from past landlords or work supervisors. No friends and family.

-No felons/sex offenders/judgements/liens/collections.

Also, regarding the tenant that just got evicted and the one that is likely getting evicted: is it worth filing in small claims court or turning over to a collections agency?

Love to hear from @Peter Lohmann . I’ve read some of your posts and understand you are in Columbus as well.

Thanks all for your time.

Spenser

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Rental Property Investor · Erie, PA · Member since 2018 · 6k+ posts · 9k+ votes
6y

Geez If I used your standard I’d never get one applicant . Those are B class standards Atleast around here ! 600 credit score ? Are you kidding ? Lol most of the tenants in this asset class can’t even count to 600! 1000$ move in cost ?? Crazy Man I doubt half of these folks had ever held that much money at one time in their life . Using someone else’s standard from Colorado isn’t going to work in Ohio too well . My experience in C and D is much different . If you want to deal with these people you need to be as savage as them and be able to make deals with them belly to belly . Turnover is a killer evictions are a killer . You can prevent a lot of this headache by never allowing anyone in that has had an eviction . I don’t care what excuse they use to justify it don’t you ever never ever take on someone who has been evicted ! Don’t do it

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  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    6y

    It sounds like you have a good plan for moving forward. The key is to follow it.

    You can eliminate a lot of applications by pre-screening them over the phone or in person. This usually involves giving them a copy of your screening requirements or asking them a few simple questions like if they make three times the rent or if they have good landlord references.

    The DIY Landlord Book4.7247 Reviews
  • Investor · Columbus Ohio · Member since 2020 · 6 posts · 8 votes
    6y

    Evictions are a great teacher of landlords. We learn how to adjust our screening practices and what to look out for as red flags on potential new tennants.

    Your new list of potential screener material is very detailed and lengthy. I understand and agree with the list as a perfect Tennant. My concern is that even in B and some A property finding a Tennant that meets those criteria is quite difficult. You are talking about a class C, in Columbus finding a Tennant that rents class C that fit the criteria laid fourth will be nearly impossible. This has always been the struggle for class C landlords and thus why the cap rates are so much higher, but it is the ability to attract good Tennant's and keep them and avoid chasing rent and dealing with evictions that have kept my attention on B class and some A-. Columbus may be one of the best markets to invest in the country, so I am glad you are investing! 

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Nathan Gesner others have mentioned the pre-screening approach to me as well.  It seems to me like that may be more of an art than a science.  Am I trying to learn more about the applicant's character or simply whether or not they can meet the screening requirements as a time saver?  What is the main goal?

    @Justin Keys You're right about the detail and length.  Most of that is based on Brandon Turner's standards.  It's a place to start but I agree it may be difficult in a class C.  That is the main feedback I'm looking for here is whether or not I'm too strict.  I know of many that do well in class C so it is possible, I'm just hoping I can beat some of the learning curve with advice on BP. 

  • San Ramon, CA · Member since 2017 · 78 posts · 97 votes
    6y

    @Robert Hanson so we own a decent number of assets in Columbus all in the Class C areas and the name of the game for us is minimizing vacancy.   The qualification you describe would be great but in this asset class I would say it is almost impossible to find.    For us the qualifications are simple 3x rent and no evictions!   We verify pay stubs and previous landlord and do background checks/criminal checks.   Require one ones security deposit and clear on payments terms, (Due on 1st, late 3rd, post 5th, eviction is filed on the 9th) and we also don’t take any partial payments.   The landlord laws are pretty friendly on Ohio so we can have them evicted/set out in ~45 days and around $400.   So we end up being out a few weeks of rent and repost.   Not saying is great but we haven’t found perfect screening criteria as have seen perfect tenets for 2 years have an event and all of a sudden stop paying and we have to evict as well.   Drop me a line if you have any questions and we can exchange notes.

    Cheers,

    Art

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Art Mimnaugh thanks for the feedback.  That's the kind of discussion I'm looking for.  I'm sure perfection doesn't exist, I'm just looking to dial it in as close as possible. 

  • Rental Property Investor · Phoenix, AZ and Rehoboth Beach DE · Member since 2019 · 1k+ posts · 1k+ votes
    6y

    I have a class B- rental house. I require that prospective renters show me the last two months of their bank statements. I am looking for a cushion of money so they don’t miss a rent payment over a trivial event. 

    I once had a couple apply. The guy worked as a manager at AmEx with a good income, so he made more than necessary to qualify for the rent. His wife didn’t work, and planned to be a stay at home mom after their child was born in 2 months. Their background check and credit rating was good. I looked at their bank statements and saw that they spent every penny that came in. At the end of each month, they only had $100 total between their checking and savings accounts. And their current apartment was $900 a month, and my house was $1200!  If I hadn’t seen the bank statements, I would have rented to them, thinking they were great applicants.

    We tell people over the phone that we require the bank statements to apply, and that helps weeds out some of the ones who know they won’t pass. 

  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    6y
    Originally posted by @Robert Hanson:

    @Nathan Gesner others have mentioned the pre-screening approach to me as well.  It seems to me like that may be more of an art than a science.  Am I trying to learn more about the applicant's character or simply whether or not they can meet the screening requirements as a time saver?  What is the main goal?

    The goal is to find a qualified renter. Talking to 60 people to learn about their character is not "an art" so much as a waste of time. Why concern yourself with someone's character when they have a 520 credit score, no Landlord references, and only make 2x the rent?

    Pre-screening is a science. Screening is a science. If you make it an art, you make your job significantly more difficult.

    The DIY Landlord Book4.7247 Reviews
  • Austin, TX · Member since 2019 · 5k+ posts · 5k+ votes
    6y

    Going forward it will help if you know the (C-) lifestyle and "Culture" for the area you are renting out.

    Buy here--pay here vehicles, Rent-to-own furniture (at best), friends and family with "Records" (not the vinyl kind), Dead junk vehicles awaiting some never to happen repair, financial tightness and sometimes irresponsibility, rely on friends and family for help, etc, etc, etc...

    If you know and understand your "Customer" it will be easier to make money from them, than if you expect them to behave and have the same level of lifestyle and financial responsibility as B+ renters.

    In other words, don't expect a Camel to have no humps, and don't expect it to be a horse.

    Just my 2 cents.

  • Remington LymanBusiness Member
    Real Estate Agent · Columbus, OH · Member since 2017 · 6k+ posts · 7k+ votes
    6y

    @Robert Hanson Like @Art Mimnaugh mentioned you will have a hard time filling your units with renters that meet all of your criteria. Those are the standards I use for my B neighborhood rentals.

    Buying in C- neighborhoods is tough but a lot of investors in Columbus are doing it because you can get great cash flow and expect the neighborhood to appreciate to a C/C+ over time due to the population and job growth in the city.

    I would recommend looking into section 8 and VOA programs.

    Also, note that you are going to have to pay tenants 5% interest yearly on any security deposit that you collect over 1 months rent.

  • Kenneth GarrettPro Member
    Investor · Florida Panhandle/Illinois · Member since 2016 · 4k+ posts · 3k+ votes
    6y

    @Robert Hanson

    Sorry to hear about your tenant issues.  We definitely learn more from our mistakes then we do from our successes.  I use smart move as well.  I take the first qualified applicant.  If they meet your criteria why keep looking

    A minimum of a 600 credit score

    Must make 3 times the rent 

    No evictions in the last 5 years

    DTI of all expenses under 45%.

    No smoking

    Small pets are allowed

    Proof of income 

    Positive reference from last 2 landlords

    I use a spread sheet that breaks down the required criteria into a scoring model.  You must pass the scoring model.

    Good Luck.

  • Rental Property Investor · Ankeny, IA · Member since 2017 · 2k+ posts · 3k+ votes
    6y

    @Robert Hanson

    Those are all solid, but maybe a little too strict for class C. Those are almost all my requirements for class B duplexes. If me, for class C, I like; 550 credit score, 3 times income to rent, no felonies, no evictions. That’s just me. But I would not change your criteria if that’s what you feel is best (unless it means you have vacancies for 2-3 months with those criteria).

    Btw; what are your rents, to charge $1,000 deposit? And what is the norm around you?

  • Rental Property Investor · Erie, PA · Member since 2018 · 6k+ posts · 9k+ votes
    6y

    Geez If I used your standard I’d never get one applicant . Those are B class standards Atleast around here ! 600 credit score ? Are you kidding ? Lol most of the tenants in this asset class can’t even count to 600! 1000$ move in cost ?? Crazy Man I doubt half of these folks had ever held that much money at one time in their life . Using someone else’s standard from Colorado isn’t going to work in Ohio too well . My experience in C and D is much different . If you want to deal with these people you need to be as savage as them and be able to make deals with them belly to belly . Turnover is a killer evictions are a killer . You can prevent a lot of this headache by never allowing anyone in that has had an eviction . I don’t care what excuse they use to justify it don’t you ever never ever take on someone who has been evicted ! Don’t do it

  • Kyle MccawBusiness Member
    Property Manager · Keller, TX · Member since 2011 · 1k+ posts · 1k+ votes
    6y

    @Robert Hanson feel free to copy my criteria. 

    The following items are the leasing qualifications which each applicant must meet:

    1. Income: You must have verifiable monthly income of at least 3 times the amount of monthly rent. If self- employed, you must provide one of the following:

    a) A copy of your previous year’s tax return;

    b) We require 6 months of full bank statements indicating a stable income source or a letter from your attorney of CPA certifying that your income meets our qualifications.

    2. Employment: You must have current, verifiable employment and two years’ employment history, unless self-employed. An applicant who does not meet all requirements (such as a full-time student) will require a co-signer who meets all requirements.

    3. Credit History: We will process a credit report for each applicant. Your credit history must meet our predetermined screening criteria. Exceptions for medical reasons or prior bankruptcy will be considered.

    4. Rental History: You must provide three years of verifiable residency indicating no outstanding debt to the previous landlord(s). If you are breaking a lease with a current landlord, you must provide a written release.

    5. Age: You must be at least 18 years of age. All applicants who are 18 years of age or older must: a) complete an application, b) pay the application fee, and c) be listed on the lease as an occupant.

    6. Automatic Rejection: Your application will be automatically rejected for any of the following:

    a) Eviction by a prior landlord in the last 24 months;

    b) Outstanding debt or unpaid damages to a previous landlord;

    c) Undisclosed criminal record, felony or misdemeanor;

    d) Being registered as a sex offender;

    e) Conviction of possession or distribution of a controlled substance;

    f) Conviction of spousal abuse or violent crime;

    g) Currently pending the outcome of a felony or misdemeanor charge;

    h) Bankruptcy in the past 5 years that has not been discharged/released;

    i) Invalid social security number;

    j) Outstanding federal tax lien, the repayment terms for which are not current;

    k) False information on your application;

    l) Incomplete application, including applicant signature on all pages of the application and this form;

    m) Failure to pay the application fee at the time of application submittal.

    McCaw Property Management4.4909 Reviews
  • Rental Property Investor · Durham, NC · Member since 2016 · 7k+ posts · 7k+ votes
    6y

    @Robert Hanson what’s the rent? Credit score over 600 and 1000 dollar deposit is going to be tough for 500 a month type tenants (as an example)

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Lauren Kormylo. That's a great system and I'm glad it's worked well for you. I don't believe i could qualify that many tenants in a c class neighborhood using that method though.

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Nathan G. Fair enough. Thanks for your input.

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Scott Mac I agree with everything you have started. So what's your practical takeaway here? I understand the differences in lifestyle, but how does that specifically translate to screening criteria?

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Remington Lyman Thanks for the input. I did not realize that about the interest on deposit.

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Kenneth Garrett This criteria has worked for you in C class neighborhoods as well?

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Anthony Wick My rent is $700 per unit. Top of the market is $750 per unit. The deposit number is not set in stone. That's part of what i wanted to get from this discussion.

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Dennis M. You may be right, but I'd rather start too high and go lower on criteria than vice versa. We had 28 applicants within a half hour of posting the first unit, and all four that ended up moving in posted the $700 deposit at that time along with first months rent. I feel like with a pool that large it might give me some room to be a bit more strict in criteria.

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Kyle Mccaw. You use that criteria for C class? Has it been successful?

  • Columbus, OH · Member since 2017 · 19 posts · 9 votes
    6y

    @Caleb Heimsoth definitely a fair point. My rent is at $700 currently and definitely could have gotten more.

  • Kyle MccawBusiness Member
    Property Manager · Keller, TX · Member since 2011 · 1k+ posts · 1k+ votes
    6y

    @Robert Hanson yes. we manage 600+ properties all over Dallas Fort Worth. Mostly B but plenty of C class.

    McCaw Property Management4.4909 Reviews
  • Austin, TX · Member since 2019 · 5k+ posts · 5k+ votes
    6y
    Originally posted by @Robert Hanson:

    @Scott Mac I agree with everything you have started. So what's your practical takeaway here? I understand the differences in lifestyle, but how does that specifically translate to screening criteria?

    Screening standards for a (C-) may have to be lower, compared to a (B) depending on who's in your area to choose from. 

    If you try to screen too high it might take a long time to fill vacancies. It will depend on who you have to choose from in your area (demand for the units) and how you want to run your business (length of vacancy). Screen as high as you can while keeping your vacancy in mind also.

    Good Luck!

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