The other business I run is reselling, listing items on eBay & FB.

What were the biggest line items?

There are a lot of options out there.Some of the most useful items BiggerPockets members have identified are features that save time so they can spend time working on their next property.

@Steven Catudali don't understand the value that he is bringing... those are all just items you can pay a professional for. 

So, in reality every month your moving close and closer to sucking out months/years of profits via items aging out, cap-x coming to bear. 

.* No calls accepted to review receipts: I have asked Jenny several times for the last 3+ weeks to get on a call to review the receipts and all of the items that are in the house, I have given her several deadlines to resolve the issue, she has never accepted any of my invitations to join any calls despite me pleading her to do so as my credit card payment is now due and has a 29.99% interest rate if not paid.I have found several people that were also affected with just 2 facebook posts.

Tenants should pay for that.My lease considered normal to be a few items hung using 1" nails or smaller.

Here is a critical item I ran into with other properties: Avantstay has a vendor to take out and bring in the bins.

I'll Google those items and see what I find.

Some townships will require certain items, like an escape window if below grade or a walkout to be installed.