Be sure to post your resolution and how it all plays out!

Here in upstate NY it is NOT a local custom to expect central AC, and window ACs are typically purchased by the tenant if needed to adjust the interior climate to their liking.Another thing you can do before you run out and buy your AC units, is ask the tenants what they think would be a fair resolution. 

I've laid store bought traps through the kitchen area, but we're in need of a long term resolution.

The moment you take the problem on or agree to assist in the resolution is the same moment they hand it over to you.Best of luck-you’re best way to plan is to acquaint yourself with recommended holdover attorneys.

And, if you cannot come to an acceptable resolution, evict the offending tenant as soon as possible. 

Our property in Akron has this same issue, & yes, that's the end resolution. 

It may take a few days, maybe even longer, but you may get a call that the seller is willing to pay for it to be fixed or a portion of the cost to be fIxed.If you don’t get resolution that way and don’t believe whatever excuse you were given, you can consIder calling the broker the agent is wIth.

Airbnb used to be pretty laissez faire about dispute resolution.

If you aren't good at conflict resolution, hiring a property manager may be a good idea if owning rental property is a goal of yours.

If you hit them with a resolution you’ll likely get ghosted and you will certainly get a bad review.