No matter how "great" an applicant may otherwise appear or how much sympathy I may have for their situation, if they don't have enough money to pay rent, THEY DON'T HAVE ENOUGH MONEY TO PAY RENT. 

Meaning the lender is losing money.I'm not telling you this because I expect you to have sympathy for the lender. 

Otherwise sell your poorly managed business at an appropriate discount and let someone try to manage better.We don't have a lot of sympathy for tenants with sob stories on these forums..

You should be alright in sending your mailer(s).Remember to show sympathy and compassion in the wording of your letter.

tenants should be responded to otherwise they may not report more serious problems buy a one of those portable AC units and offer them to tenants who can't wait those 2 days a little sympathy goes a long away

There everywhere.They are the ones always looking for excessive sympathy in order to control you.

Sympathy and pity has been the downfall of many landlords and probably cost billions in lost revenue over the years

@NaDean Bowles Unfortunately I have nothing but sympathy.

@ David Faulkner - your post made me laugh so hard.... not that I don't have sympathy, becasue I had a very similar experience with my OOS investing about 10 years... learnt my lesson and got out at $100k loss....Lol..Same thing - repair after repair on any smallest tiniest issue... and nothing got fixed...Also got 2 friends coming as joint tenants... 6 month in, one moved out...the remaining only paid half of the rent... when he moved out, the pool was a mess....

I know I've heard of people pleading financial hardship, asking for a reassessment, etc. but it's hard for me to think that an investor pleading financial hardship is going to get much financial sympathy.