Your job is to make a connection, develop a relationship, demonstrate that you are trustworthy and show them a path to a better way to benefit from relief or any remaining equity.

Since this is your seller's primary residence, he will most likely be exempt from paying taxes on the gain thanks to President Bush and the Mortgage Debt Relief Act of 2007.

Side note.This kind of thing will make getting a management company a relief at some point. 

They were a pain in every other way, though, and it was a relief when they left.

I assume the bookkeeper also performs bank reconciliations which only further adds to the problem of not segregating custody and reporting duties. 

I actually sighed a sigh of relief when I saw the tenants- I was concerned they were going to be meth-heads!

Typically a great scenario when the seller is looking for debt relief or is tired of managing a rental.  

Can lead to drama, instability, reconciliation resulting in vacancy etc.

This could be a great relief is she wants out.

@Eric Davey I was a resident manager, and prior to doing that, I worked part time as a relief receptionist and file clerk at a commercial property management company, while I was going to law school.