Sorry about your experience.

Sounds like your agent FILED the claim and didn't advise you on what to do.Of course you can talk to your agent, with general questions.My agent has 30 years of experience doing thousands of investor's policies.

How is your experience so far? 

Plus, we always encourage collaboration, so there might be opportunities for you to get hands-on experience while learning from seasoned investors.Check out the details here: https://levinecapital.com/treasure-coast-subto-meetup-in-port-st-lucie/Would love to see you there!

The greatest teacher will always be experience.

Nobody ever went broke over a duplex, I know this now,  but I have to admit I had some serious doubts about this when I started 16 years ago, I bought every course I could find, already on CD's, this was post cassette tapes lol, and I paid RichDad Education for a one year coaching program (turned out my coach was a girl in a call center without any actual experience). 

We've been going to duplex open houses in Cleveland & Akron and a few showings with our agent who has more experience in the Akron area, to learn about neighborhoods, price, quality, etc.

As for trusting folks, just ask for their experience and evidence of it.

@James WiseHey guys I have some experience in the space having started funding turn key in Detroit in 2002.I also was on a CA.

*I aim for a certain guest experience and keep occupancy lower to minimize wear-and-tear and respect my neighbors.