If they refuse to move out, evict through an attorney.When I tell tenants to leave because of lease violations or criminal behavior, they read the writing on the wall and move out 80% of the time. 19% will stay the full 30 days, or close to it, and then move out.

On top of that, you'll incur legal fees and costs to prosecute the case to get a judgment.

While there has been no actual criminal actions other than threats, the cops won’t arrest him even though they have been called many times for his disruptive behavior.

To make a long story short.....My RE agents email was hacked, the criminal reached out to the RE Attorney (because they were able to obtain info on the Attorney, and myself through RE agents email) and acted in my behalf.

. ;)As far as who to rent to: the group with the better credit history, higher scores, no or least criminal background, most stable job history, rent history etc.

Committing a serious criminal act.14. 

RE  Mortgage banker etc.2. criminal and credit back ground checks with redacted personal info IE SSI. but you want them to know your not an ex felon or did not pay your child support etc.3.

One San Leandro landlord is owed $132,000 in back rent and in Oakland you can't discriminate against rental applicants with a criminal back ground (except sex offenders) and several stories of non-paying tenants which took thousands in legal fees to evict in Oakland. 

If they caused you damages due to their violations of rules governing licensed brokers, you may be able to make a claim through the Real Estate Recovery Fund.2) either you or your attorney send an official termination of services letter (if you haven't already), wherein you need to demand that they remove listings, return to you your property they are holding, disburse your money to you by a date certain. 3) if they fail to comply with your demand, contact an attorney to prosecute the remedy.You can attempt to re-list your property yourself or with a new management company, but you may run into problems with listing websites when they see an existing listing for the same property.

I know a few other folks that did this and it went very wrong and they got criminally indited and sent to prison..